Queenstown Lakes

Arrowtown is a prepared community with an up-to-date community response plan which you will find below.

If you are in Arrowtown when an emergency occurs and you need assistance, there are six civil defence centres where you will be able to get help.

Civil Defence Centres » Queenstown Lakes District Council

Frankton is a well-established community on the eastern shores of Lake Wakatipu. There are four civil defence centres in Frankton where you can look for assistance in an emergency.

Glenorchy is a self-contained community at the head of Lake Wakatipu. There is a single road in and out of Glenorchy along the shores of the lake, as well as boat access and an airstrip. Glenorchy has a small but growing community of permanent residents, a large number of holiday homes and a high number of seasonal day and visitors. 

If you are in Glenorchy during any kind of emergency, you will find help at one of the Civil Defence Centres:

Kelvin Peninsula and Jack's Point are communities on the shores of Lake Wakatipu. Kelvin Peninsula is a self-contained community with one single access road but multiple access points for boats and helicopters in times of emergency. Jack's Point is a fast-growing and relatively new community, 10 minutes drive from Frankton.

If you are in Kelvin Peninsula or Jack's Point when an emergency occurs and you need assistance, there are six civil defence centres where you will be able to get help. The Remarkables Skifield base building also acts as a civil defence centre for those on the mountain in an emergency.

Kingston is a self-contained community at the southernmost end of Lake Wakatipu, on the border of the Queenstown Lakes and Southland Districts, on State Highway 6.

If you are in Kingston when an emergency occurs, you will find assistance at the two civil defence centres in the township:

Lake Hawea and Hawea Flat are neighbouring communities in the Upper Clutha. Both have small permanent resident populations and a culture of neighbourliness and resilience.

If you are in either Lake Hawea or Hawea Flat during an emergency, you will be able to get assistance from one of the five civil defence centres:

The Lake Hayes area is one of the fast-growing population centres in the Wakatipu Basin. It combines mixture of established permanent residences and holiday homes around the edge of Lake Hayes with the fast-growing subdivisions at Lake Hayes Estate and Shotover Country.

There are two civil defence centres in this area:

• Lake Hayes Pavillion
  1/719 Gibbston Highway
• Shotover Primary School 
  57 Stalker Road

Makarora is one of the smallest, most remote and also most resilient communities in the Queenstown Lakes District. Residents are often isolated by landslides, flooding or snow which closes SH6 between Hawea and the West Coast. Consequently the community is well prepared for all kinds of emergencies.

There are four civil defence centres in Makarora:

• Makarora Tourist Centre
  Haast Pass / Makarora Road
• Makarora West Community Hall / School 
  31 Rata Road
• Makarora Country Cafe 
  5507 Makarora-Lake Hawea Road
• Makarora Township Utility Shed 
  
  

Queenstown is the largest communuty in the District. As well as the permanent residents the overnight population swells due to the large number of visitors - many from overseas. In addition, thousands of day visitors come to Queenstown to experience the scenery and the many tourist activities.

There are three civil defence centres in Queenstown where you will receive assistance in an emergency:

• Queenstown Memorial Centre
  1 Memorial Street, Queenstown
• Aspen Hotel 
  139 Fernhill Road, Fernhill
• Queenstown Primary School
  20 Robins Road, Queenstown
• The Sherwood
  124 Goldfield Heights Road, Goldfield Heights

Wanaka is the largest community in the Upper Clutha area of the district. As well as having a large permanent population, Wanaka's population swells at weekends and during vacations due to the large number of out-of-town holiday home owners and visitors.

There are four civil defence centres in Wanaka and the outlying areas:

• Lake Wanaka Centre
  89 Ardmore St, Wanaka
• Wanaka Recreation Centre (WRC)
  3 Parks, 37 – 97 Ballantyne Road, Wanaka
  
• Mount Aspiring College 
  Plantation Road, Wanaka
• Albert Town Tavern 
  Cnr Kingston St & SH6, Albert Town

Bob's Cove is within the Queenstown "Red Zone" which means it is a community at risk from wildfire. There is a year-round ban on outdoor fires at Bob's Cove. This includes fireworks.

In the event of a fire, there are two evacuation and assembly points at Bob's cove. they are at Coverts Paddock and the Camping Ground.

Closeburn is within the Queenstown "Red Zone" which means it is a community at risk from wildfire. There is a year-round ban on outdoor fires at Closeburn. This includes fireworks.

In the event of a fire, there are two evacuation and assembly points at Closeburn. they are at Closeburn Station Paddock and the Camping Ground.

Wilson Bay is within the Queenstown "Red Zone" which means it is a community at risk from wildfire. There is a year-round ban on outdoor fires at Wilson Bay. This includes fireworks.

In the event of a fire, there are two evacuation and assembly points at Wilson Bay. they are at Top Terrace and on the Wilson Bay foreshore.

Moke Lake is within the Queenstown "Red Zone" which means it is a community at risk from wildfire. There is a year-round ban on outdoor fires at Moke Lake. This includes fireworks.

In the event of a fire, there are two evacuation and assembly points at Moke Lake. They are at 150 Alpine Retreat Road and at the Woolshed off Moke Lake Road.

The Skyline area on top of Bob's Peak is a popular visitor destination. Because of its location among trees, it is within the Queenstown "Red Zone" which means it is at risk from wildfire. There is a year-round ban on outdoor fires at the Skyline recreation area. This includes fireworks.

In the event of a fire, the evacuation and assembly point on the Skyline area is at the gondola complex.

Arthur's Point is within the Queenstown "Red Zone" which means it is a community at risk from wildfire. There is a year-round ban on outdoor fires at Arthur's Point. This includes fireworks.

In the event of a fire, the evacuation and assembly point for the Arthur's Point community is at Strawberry Fields Paddock on Littles Road