Otago Civil Defence Emergency Management
Response Center: 0800 322 4000


Latest Update: Tuesday 31 March, 2020


If you are unable to access essential needs for yourself or your household due to the COVID-19 lockdown, help is available.

Call the Otago COVID-19 Help Centre on 0800 322 4000 between 7am and 7pm daily.




New Zealand has declared a nationwide State of Emergency in response to the COVID-19 Pandemic.

We are currently at COVID-19 Alert Level 4.

This means New Zealanders not working in essential services must stay at home and stop all interactions with others outside of your household.

Eradicating the disease is vital to protect people’s health and ensure our health system can cope and look after New Zealanders who become sick.

  • You may go for a walk or exercise and enjoy nature, but keep a 2 metre distance from people at all times. You can take your children outside.
  • Food will always be available – production will continue, distribution will continue, supermarkets will continue. You will always have access to food.
  • Medicines will always be available.
  • Healthcare for those that need it will be available.
  • Your usual financial support, like benefits, will continue as normal.
  • Remember, whatever you do must be solitary. We're asking that you only spend time with those who you are in self-isolation with, and keep your distance from all others at all times.

We need your support to protect New Zealand and eradicate COVID-19. Enforcement measures may be used to ensure everyone acts together, now.